Join us for new batch 20% off if you are join now
Join us for new batch 20% off if you are join now
Contact Us: +91 9663842238
Join us for new batch 20% off if you are join now
Join us for new batch 20% off if you are join now
Contact Us: +91 9663842238

ServiceNow

Become a skilled ServiceNow Developer by mastering the design, development, and implementation of ITSM solutions on the ServiceNow platform. This course covers creating service catalog items, workflows, business rules, and custom scripts using JavaScript, HTML5, CSS3, and Bootstrap.

You'll also learn to integrate ServiceNow with other systems using SOAP or REST APIs, ensuring compliance with ITIL best practices.

DURATION
5 weeks
FORMAT
Live Online
COURSE FEE
20% off
NEXT BATCH

Razor DotLiquid Scriban Blazor Moq Mocking FakeItEasy NSubstitute xUnit Frameworks NUnit MSTest Assertion Fluent Assertions Shouldly Git - Version Control HTTP / HTTPS Protocol Azure DevOps Services GitHub, GitLab, BitBucket DataStructures and Algorithms ASP.NET Core Learn the Basics of C# C# .NET General Development Skills .NET CLI Database Fundamentals Database Design Basics SQL Basics Stored Procedures Constraints Triggers ASP.NET Core Basics MVC REST Razor Pages Razor Components Middlewares Filters and Attributes App Settings and Config ORM Entity Framework Core Framework Basics Code First + Migrations Change Tracker API Lazy, Eager, Explicit Loading Dapper RepoDB NHibernate Dependency Injection DI Containers Microsoft.Extensions. DependencyInjection AutoFac Ninject Castle Windsor Simple Injector Scrutor Life Cycles Scoped Transient Singleton Caching Memory Cache Entity Framework 2nd Level Cache Distributed Cache Memcached Redis StackExchange.Redis EasyCaching Databases Relational SQL Server PostgreSQL MariaDB MySQL Cloud CosmosDB DynamoDB Search Engines Elastic Search Solr Sphinx NoSQL Redis MongoDB LiteDB Cassandra RavenDB CouchDB Log Frameworks Serilog NLog Log Management System ELK Stack Sentry.io Datadog loggly.com elmah.io API Clients and Communication gRPC REST GraphQL OData Sieve HotChocolate GraphQL-dotnet Real-Time Communication Web Sockets SignalR Core Object Mapping AutoMapper Mapster Express Mapper Agile Mapper Task Scheduling Hangfire Quartz Coravel NativeBackgroundService Testing E2E Testing Selenium Puppeteer Playwright Unit Testing Integration Testing WebApplicationFactory Test Server Behavior Testing SpecFlow BDDFY LightBDD Micro-Services Message Brokers RabbitMQ Apache Kafka ActiveMQ NetMQ Azure Service Bus Message Bus Mass Transit NServiceBus EasyNetQ API Gateway Ocelot Containerization Docker Orchestration Kubernetes Docker Swarm Reverse Proxy YARP Other Orleans SteelToe Dapr Tye CI / CD GitHub Actions Azure Pipelines Travis CI Jenkins Circle CI TeamCity Software Design and Architecture Client Side Libraries Template Engines Fluid Good to Know Libraries MediatR FluentValidation Polly Nuke Benchmark.NET NodaTime GenFu SwashBuckle Identify what you missed Backend Roadmap Cypress

Eligibility

Who is it for?:

Anyone can enroll for this course, whether you are a Fresher, switching Non-IT to IT, IT personal looking for upskill, or any kind of experienced with a valid bachelor’s degree.

Prerequisites:

No pre-requisites are needed, if you have positive attitude towards learning or Upskilling.

Good to have:

  • Basic knowledge of programming and web development.
  • Understanding of ITIL best practices is beneficial but not required.
  • Familiarity with database management and SQL queries.
  • Experience with version control systems like Git is advantageous.

How it works

Enquiry and Details Gathering

  • Enquiry Handling: Promptly respond to inquiries from potential candidates.
  • Information Gathering: Collect detailed information about the candidate's background, education, career goals, and current skill levels.

Enrollment Process

  • Orientation: Provide an orientation session outlining the training program, its structure, and outcomes.
  • Documentation: Complete enrollment forms and agreements.
  • Payment: Process enrollment fees if applicable.

Daily Training Process

Daily Sessions:

  • Training: Conduct daily training sessions covering theoretical concepts and practical skills.
  • Interview Q&A: Regular sessions focusing on interview questions and techniques.
  • Assignments: Assign regular tasks to reinforce learning.
  • Real-Time Scenarios: Simulate real-world scenarios to apply theoretical knowledge.
  • Presentations: Practice presentation skills.
  • Skill Gap Analysis: Continuously assess and address skill gaps through targeted training sessions.
  • Feedback Loop: Continuously gather feedback from candidates and employers to improve the program.

Resume Preparation

  • Resume Building: Assist candidates in crafting effective resumes highlighting their skills and achievements.

Mock Interviews

  • Mock Interview Sessions: Conduct multiple mock interviews to prepare candidates for real-world job interviews.
  • Feedback and Improvement: Provide constructive feedback to help candidates improve their interview skills.

Placement Assistance

  • Connect with Placement Team: Qualified candidates are referred to the placement team.
  • Job Opportunities Search: Placement team actively searches for job opportunities matching candidates' skills and career aspirations.
  • Interview Coordination: Arrange interviews between candidates and potential employers.
  • Follow-Up and Support: Provide ongoing support until candidates secure a job

Post-Placement Support:

  • Offer support even after job placement to ensure candidates settle well into their new roles.

Outcomes

At the end of this module, you will be equipped to design and implement workflows and applications on the ServiceNow platform, optimizing IT service management processes. You will also gain skills in customizing ServiceNow modules and utilizing its reporting tools for effective decision-making.

Job Skills

After successfully completing the program, you will be:

  1. Efficiently use the ServiceNow platform, including its user interface and navigation tools.
  2. Customize and configure various ServiceNow applications to meet organizational needs, including Incident Management, Change Management, and Problem Management.
  3. Build and deploy custom applications using ServiceNow's application development tools, including Forms, Workflows, and Catalog Items.
  4. Use ServiceNow’s automation features, such as Business Rules, Script Includes, and Flow Designer, to streamline processes.
  5. Create, modify, and analyze reports and dashboards to monitor key performance indicators (KPIs) and service metrics.
  6. Design and manage a Service Catalog to provide users with easy access to IT services and support.
  7. Connect ServiceNow with external systems and applications using APIs and integration tools.
  8. Apply ITIL best practices within the ServiceNow environment to enhance IT service management processes.
  9. Manage user roles, permissions, and groups to ensure proper access controls and security within the ServiceNow instance.
  10. Diagnose and resolve issues within the ServiceNow platform, ensuring optimal performance and user satisfaction.

Frequently Asked Questions

Anyone interested in pursuing a career in ServiceNow can join these programs, including:

  • Students currently enrolled at university
  • Freshers
  • Non-IT Professionals
  • IT Professionals
  • Career Switchers
  • Professionals with Career Gaps

Yes, working professionals can enroll in ServiceNow programs. Many programs are designed to accommodate flexible schedules.

As a student, you are welcome to join the program. It can provide valuable skills and enhance your employability upon graduation.

Upon completion, you can expect outcomes such as:

  • Proficiency in ServiceNow platform features and capabilities
  • Preparedness for roles like ServiceNow Developer, Administrator, or Consultant
  • Improved job prospects in various industries that use ServiceNow solutions

Basic knowledge of IT service management (ITSM) concepts and familiarity with IT processes can be beneficial. However, many programs start with foundational concepts, so prior extensive knowledge is not always necessary.

Yes, there is a significant demand for ServiceNow professionals as organizations increasingly adopt digital workflows and service management solutions.

Yes, pursuing a career in ServiceNow is considered a wise decision due to the high demand for skilled professionals and opportunities for career advancement.

This course is instructed both live online and offline for self-paced learning.

Typically, you may need to commit around 45 hours per week, including class time, assignments, and practice. The exact commitment may vary based on the program structure.

No, you don't have to take any test to enroll in the courses that we offer.

Yes, obtaining a ServiceNow certification can enhance your credibility, demonstrate your skills to employers, and improve your job prospects.

Yes, if you have completed the entire training timely and showed excellent performance during the course, you have an opportunity to get placed even after a gap.

Trainers are typically experienced professionals in the field with expertise in ServiceNow technologies and IT service management.

Yes, the entire training has been built around real-time implementation. You will get hands-on experience with industry projects, lab sessions, and opportunities to build your project portfolio and showcase your work to recruiters in interviews to get placed.

Yes, we provide placement support. We have a dedicated placement officer who takes care of student placements. We have tie-ups with many IT companies where prospective HRs and employers contact us for placements and internships.

Yes, you can ask any technical questions to the trainer and get clarifications. You can also reattend classes for topics you want to revise. While pursuing the course, complete your course sincerely by doing PODBIC assignments regularly given by the trainer.